Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of Scholr Pay, an education fee payment platform operated by Scholr Services, a Partnership Firm registered under the Indian Partnership Act, 1932, with its principal office at 51/991, Ground Floor, Dr. Babasaheb Ambedkar Nagar, Capt. Prakash Pethe Marg, Cuffe Parade, Mumbai – 400005 ("we", "us", "our").

By accessing or using the Scholr Pay platform — whether as a Parent/Guardian ("User") or as an Educational Institution ("Institution") — you agree to be bound by these Terms. If you do not agree, do not use this platform.

• "Platform" means the Scholr Pay website, mobile application, and related services accessible via scholr.in.
• "User" means any parent, guardian, or student who uses the Platform to pay school or educational fees.
• "Institution" means any school, college, or educational organisation registered on the Platform.
• "Transaction" means any payment initiated or completed through the Platform.
• "Payment Gateway" means the third-party service provider facilitating the processing of Transactions.

You must be at least 18 years of age to create an account and use the Platform. By using Scholr Pay, you represent and warrant that you have the legal capacity to enter into a binding contract under applicable Indian law.

Institutions must be legally registered entities under applicable Indian laws and must provide valid registration documents during onboarding.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate, complete, and up-to-date information during registration.
• You must notify us immediately at info@scholr.in if you suspect any unauthorised use of your account.
• We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

Scholr Pay facilitates fee payments between Users and Institutions. We are not a bank or a payment aggregator. All payment processing is conducted through licensed third-party Payment Gateways in compliance with applicable RBI guidelines.

• Transactions are subject to applicable convenience fees or service charges, which will be displayed before confirmation.
• Users must verify fee amounts and student details before confirming a Transaction.
• Once a Transaction is confirmed and payment is processed, Scholr Services does not guarantee reversals. Refer to our Refund Policy for details.
• Scholr Services is not responsible for any delays or failures caused by your bank, card network, or the Payment Gateway.

Institutions registered on the Platform agree to:

• Provide accurate fee structures, student data, and account details for collection.
• Ensure that all fees collected via the Platform are lawful and correctly attributed to the appropriate students.
• Promptly address any disputes raised by Users regarding their children's fee records.
• Not use the Platform for any purpose other than legitimate fee collection.

Users and Institutions must not:

• Use the Platform for fraudulent, unlawful, or unauthorised purposes.
• Attempt to reverse-engineer, copy, or reproduce any part of the Platform.
• Upload or transmit malware, viruses, or harmful code.
• Impersonate any person, institution, or entity.
• Use the Platform in any manner that violates applicable Indian law, including the IT Act, 2000, the Payment and Settlement Systems Act, 2007, or RBI circulars.

All content on the Platform, including the Scholr Pay brand, logo, design, software, and text, is the exclusive property of Scholr Services. No part of the Platform may be reproduced, distributed, or used without our prior written consent.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read the Privacy Policy carefully to understand how we collect, use, and protect your personal information.

To the maximum extent permitted by applicable law, Scholr Services shall not be liable for:

• Any indirect, incidental, or consequential loss arising out of your use of the Platform.
• Transaction failures, delays, or errors caused by Payment Gateways, banks, or third-party networks.
• Loss of data due to technical failures beyond our reasonable control.

Our aggregate liability to any User or Institution shall not exceed the total fees paid by that party to Scholr Services in the three (3) months preceding the claim.

You agree to indemnify, defend, and hold harmless Scholr Services, its partners, employees, and agents from and against any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Platform, your breach of these Terms, or your violation of any applicable law.

These Terms are governed by the laws of India. Any disputes arising under these Terms shall first be attempted to be resolved through mutual negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Platform with a revised effective date. Continued use of the Platform after such changes constitutes your acceptance of the updated Terms.